Application Production Support Fixed Income / New York City (on-site)

Application Production Support Fixed Income / New York City (on-site)OverviewTalan is an international consulting and technology expertise group supporting Corporate and Investment Banking (CIB) and Financial Services clients through large-scale transformation programs.Job DescriptionLocation: NYC (Hybrid – 3 days onsite/week)Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).Our client, a leading international bank, is seeking an Application Production Support AnalystThe team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.Role and responsibilitiesTroubleshoot and resolve production issues affecting trading operations.Work closely with various teams to support seamless integration across systems.Monitor application state and input/output data correctness throughout the day and hand over with follow-the-sun support teams.Ensure that all application support logs are fit for purpose.QualificationsBachelor degree in Computer Science, Engineering, Finance or Quantitative Finance.3+ years of relevant experience in a similar role: providing support as part of a team, and having practical understanding of the criticality of trading applications.Good knowledge of fixed income products, Python (scripting), SQL.ION trading system knowledge is a plus.High motivation to learn in a huge and complex environment.Benefits??The salary range for this role is US$100,000 - US$140,000. We can also work on C2C.??401(k) retirement plan with company matching.??15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out).??8 paid holidays + 5 sick days + 2 personal days per year.????Company health, dental, and vision insurance plans + FSA.??Voluntary STD and LTD.All your information will be kept confidential according to EEO guidelines.J-18808-Ljbffr