Commercial Manager, EMEAA

About NDT Global NDT Global is the leading provider of inline diagnostic solutions, advanced data insights, subsea inspection, and integrity management services that safeguard energy-sector infrastructure. The company is recognized for its expertise in both ultrasonic inspection technologies-such as Pulse Echo, Pitch-and-Catch, Phased Array, and Acoustic Resonance (ART Scan)-and ultra-high-resolution Magnetic Flux Leakage (MFL) inspection services. These differentiated offerings, along with non-ultrasonic technologies like Inertial Measurement Units and others in development, enable NDT Global to deliver comprehensive asset integrity solutions.Innovation is at the core of NDT Global's mission. We continuously challenge the boundaries of existing technologies to deliver transformational solutions that empower the industry to achieve safer, more cost-effective pipeline management. Our commitment to research and development drives the creation of vital new methods and tools that address the evolving needs of our customers while setting new industry standards.By strategically applying inspection technologies to detect, diagnose, and model various types of threats, NDT Global provides predictive, decision-ready insights. These insights, driven by the world's most accurate data, enable asset owners to optimize infrastructure health, drive operational efficiencies, reduce risk, and minimize their carbon footprintPurposeThe goal of the Commercial Manager EMEAA is to manage the functions essential to sales force productivity and provide day-to-day sales operations support such as generating proposal, bid related documents, cost and pricing analysis, contract review and facilitate sales motion. The sales support lead will coordinate tasks between the sales support team and account executive to manage day-to-day sales operations and enhance the overall productivity and effectiveness of the sales organization. A key responsibility will be helping the Sales team meet and exceed sales forecasts and revenue targets utilizing data analytics and actionable reporting.ResponsibilitiesSales Operations & Team CoordinationCoordinate and prioritize tasks within the Sales Support team to balance workload and avoid bottlenecks.Provide training, coaching, and operational guidance to Sales Support team members.Act as a key interface between Sales, Operations, Finance, Legal, and P&C to support daily commercial activities.Commercial ExecutionEnsure proposals and bid documentation are prepared in line with internal guidelines, commercial strategy, and governance standards.Perform cost and pricing calculations in coordination with Sales and Operations.Review commercial terms and assess contractual and financial impact, supporting negotiations with customers where required.Facilitate structured handover from Sales to Operations, ensuring clarity of scope, risks, and commitments.Governance, Risk & ComplianceEnsure all sales activities follow defined approval workflows, delegation of authority, and Commercial Guidelines.Perform commercial and risk assessments, identifying potential contractual, financial, or delivery risks.Support compliance with internal policies, audit requirements, and regional regulations applicable to EMEAA.Maintain traceability and documentation of commercial decisions and approvals.Systems, Data & ReportingAct as Platform Super User for commercial systems (CRM, ERP, Sales tools).Coordinate client portal registrations, ensuring accurate and complete data inputs from relevant departments.Implement and maintain sales controlling and reporting mechanisms, including:Regular performance reportingForecast accuracy trackingAd-hoc management reports to support decision-makingStakeholder SupportSupport Sales teams during key customer interactions and industry events as required.Drive continuous improvement of commercial processes based on data insights and stakeholder feedback.Requirements and qualificationsBachelor's degree in business administration, Marketing, or a related field. A master's degree is preferred5-7 years of experience in a commercial management, sales operations, or sales support leadership role.ILI (In-Line Inspection) industry experience is a plus, but not mandatory - profiles with a strong learning capability and willingness to develop technical understanding will be considered.Strong commercial and management background, preferably in B2B environments.Experience developing, improving, and implementing commercial or sales processes.Experience working with commercial terms and conditions, including negotiations and payment structures.Occasional domestic and/or international travelSkillsetExceptional communication and negotiation abilitiesMust be proficient in spoken and written English, additional languages are a plus.Strong leadership and team management skills with experience in motivating cross-functional teamAdvanced knowledge of CRM systems (Salesforce or equivalent).Intermediate knowledge on SAP preferredIntermediate understanding of Power BI or similar programIntermediate knowledge of Microsoft TeamsAdvanced knowledge of Microsoft Office (Word, Excel, Power Point, SharePoint and Outlook)BenefitsFlexible working model, adapted to regional and role requirementsFamily-friendly policies and flexible working hours to support work-life balanceCompetitive local benefits package, including pension and insurance plans in line with regional standardsHealth and wellbeing coverage, adapted to country-specific offeringsInternational and multicultural work environment with global collaborationChallenging and varied responsibilities, offering autonomy and room for creativityOngoing learning and development opportunities, including training and professional growth supportCompany-wide initiatives and events throughout the year to foster collaboration and team spirit (e.g. team-building activities, external training opportunities, annual celebrations)