Customer Service Representative

Customer Service and Call Center LHH Recruitment Solutions is working with a company near South Scottsdale who is looking for a customer service/call center representative to join their team. This role is fully onsite, but offers a flexible start time between 6am-8am. The hourly rate is up to $22/hr.This is a fully onsite role supporting a high-volume inbound call environment, where you will assist customers with inquiries, provide solutions, and deliver an exceptional service experience. While the role is primarily phone-based, some written communication via email will also be required.Key Responsibilities:Handle a high volume of inbound customer calls in a professional and efficient mannerProvide accurate information, resolve issues, and ensure customer satisfactionDocument all customer interactions in the system with a high level of detail and accuracyRespond to customer inquiries via email as neededTroubleshoot and de-escalate customer concerns with a solution-oriented approachMaintain knowledge of company products, services, and policiesMeet or exceed performance metrics including call quality, productivity, and attendanceQualifications:Previous call center or high-volume customer service experience preferredStrong verbal and written communication skillsAbility to multitask and navigate multiple systems simultaneouslyDetail-oriented with strong data entry accuracyProfessional demeanor with strong problem-solving skillsComfortable working in a fast-paced, structured environmentReliable attendance and punctualityIf you are interested, please apply now!Pay Details: $20.00 to $22.00 per hourSearch managed by: Cassandra NienowBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy .The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Ref: US_EN_27_813275_3120390