Automotive Business Development Manager

Business Development Manager (BDM) - AutomotiveLocation: McGrath Acura of LibertyvilleJob Type: Full-TimeAbout UsMcGrath Acura of Libertyville is a high-performing dealership within the McGrath Automotive Group, committed to excellence in both customer experience and operational performance. Our BDC is a critical driver of traffic, retention, and revenue.Position OverviewWe are seeking a results-driven Business Development Manager to lead, coach, and elevate our BDC team. This role is responsible for driving performance, accountability, and consistency across all customer touchpoints.Key ResponsibilitiesLead, train, and develop a team of BDRsTrack and manage KPIs: calls, appointments set/shown, and soldEnforce CRM processes and ensure quality follow-upImprove appointment show rates and conversion performanceCollaborate closely with Sales and Service leadershipMonitor call quality, provide coaching, and drive accountabilityAnalyze data and implement strategies to improve resultsWhat We're Looking ForProven BDC, automotive sales, or call center management experienceStrong leadership and coaching abilityExperience with CRM tools (VinSolutions preferred)Data-driven mindset with a focus on results and accountabilityHigh level of organization and communication skillsWhat We OfferCompetitive salary + performance-based bonus planLeadership role with real impact on dealership growthOngoing training and developmentFast-paced, performance-driven culture