Server

About Company: Founded in 2018 and headquartered in Oklahoma City, Quail Springs Culinary (QSC) includes 5 restaurant concepts that operate in 9 states with a total of 78 company owned and franchised locations. QSC invests in concepts that have craveable food, strong leadership, and are ready for growth. Each QSC business has its own unique culture and set of values that allow them to be successful in their respective markets. About the Role: The Server plays a critical role in delivering an exceptional dining experience by providing attentive, friendly, and efficient service to guests. This position involves taking accurate food and beverage orders, serving meals promptly, and ensuring customer satisfaction throughout their visit. The Server acts as a liaison between the kitchen and the guests, communicating special requests and dietary needs clearly. Additionally, the Server is responsible for maintaining a clean and organized dining area, handling payments, and addressing any guest concerns professionally. Ultimately, the Server contributes to the restaurant’s reputation by fostering a welcoming atmosphere and promoting repeat business through excellent service. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service or food service role preferred but not required. Ability to stand and walk for extended periods during shifts. Basic math skills for handling transactions. Legal eligibility to work in the United States. Preferred Qualifications: Experience working in a fast-paced restaurant environment. Knowledge of food safety and sanitation standards. Strong communication and interpersonal skills. Ability to multitask and work efficiently under pressure. Familiarity with point-of-sale (POS) systems. Responsibilities: Greet and seat guests in a courteous and timely manner. Present menus, explain daily specials, and answer questions regarding menu items and ingredients. Take accurate food and beverage orders and relay them to the kitchen and bar staff. Serve food and drinks promptly while ensuring order accuracy and presentation standards. Check in with guests to ensure satisfaction and address any issues or special requests. Process payments and provide correct change or receipts. Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations. Collaborate with team members to ensure smooth service flow and support during busy periods. Adhere to all health, safety, and sanitation guidelines. Skills: The Server uses strong communication skills daily to interact effectively with guests, ensuring their needs are understood and met promptly. Attention to detail is essential when taking orders and delivering the correct items to maintain customer satisfaction. Time management and multitasking skills are critical to handle multiple tables and requests simultaneously without compromising service quality. Problem-solving skills help the Server address any guest concerns or special requests professionally and efficiently. Additionally, teamwork and adaptability are important as the Server collaborates with kitchen and bar staff to provide seamless service during busy periods.