Facilities Operations Manager (Truesdale)

Job OverviewThe Facilities Operations Manager will oversee day-to-day functions within the maintenance department, managing all building and grounds maintenance for our company. This position is responsible for ensuring all company owned facilities are safe, up to code and fully operational. This role requires a strong leader who can efficiently manage maintenance requirements for multiple locations and a team of skilled maintenance technicians. This role is critical in driving operational excellence, supporting budget management and enhancing customer experience.Duties & ResponsibilitiesAssist the Facilities Director with developing and implementing maintenance strategies, programs and policiesPlan, coordinate, and supervise preventative and reactive maintenance for HVAC, plumbing, electrical systems, refrigeration, and general store equipment to minimize downtime, reduce costs and extend the lifespan of assetsOversee repairs, replacements, and upgrades to maintain operational standardsMaintain detailed records of maintenance schedules, work orders, completed tasks, warranties and service contractsEnsure facilities comply with health, safety, and environmental regulationsMonitor store conditions and address structural, cosmetic, or functional concerns, recommending upgrades or replacements as neededSelect, contract, and supervise third-party vendors and contractors including lawncare and snow removalManage energy efficiency programs and initiatives to reduce utility costsEnsure vendors meet quality standards, budgets, and timelinesNegotiate and manage service agreements to optimize costs and performanceMonitor and manage inventory of spare parts, tools, and equipmentProvide regular reports on expenses and recommend cost-saving opportunitiesRecruit, train, and supervise a team of maintenance technicians or specialists to build a skilled and efficient teamFoster a culture of safety, accountability, and professional growthConduct performance evaluations and set goals for team membersProvide guidance and technical expertise for resolving complex maintenance issuesCoordinate with cross-functional teams to minimize disruption to store operationsAdhere to all company policies and procedures and assure that all maintenance personnel do the samePositive attitude, eagerness to learn, and a proactive approachSite Liaison for all emergency situationsPerform additional duties as assignedKnowledge, Skills & AbilitiesStrong knowledge of HVAC, plumbing, electrical, and refrigeration systemsExcellent organizational, problem-solving, and project management skillsFamiliarity with retail building systems, equipment, and facilities maintenanceExcellent leadership and team management skillsStrong problem-solving and decision-making capabilities with a sense of urgency as neededKnowledge of health, safety, and environmental regulationsAbility to effectively communicate with individuals of all levels, including emergency personnel and upper managementHighly skilled in technology, with the ability to learn, implement, and adapt to an ever-evolving technology landscapeDemonstrates hustle in a fast-paced environment by working with urgency, adapting quickly to changing priorities, and taking initiative to complete responsibilities independentlyExperience, Education & TrainingAssociates degree in a maintenance related field such as Industrial Maintenance (or equivalent experience)5+ years of experience in maintenance or facilities management, with a focus on retail or multi-site operationsProven track record in managing teams and coordinating large-scale maintenance projects