Senior Vice President Global Operations

Block Inc., founded in 2009 and formerly known as Square, is an American fintech company headquartered in San Francisco, California. Its business primarily revolves around providing payment solutions for merchants (Square division) and financial services for individuals (Cash App division). The company also has other business areas, including a Bitcoin development platform (Spiral and TBD54566975) and a music streaming service (TIDAL). We plan to open a subsidiary in Los Angeles in early March 2026 to primarily handle the following businesses:Square: Providing merchants with the ability to accept debit card payments and offering integrated commerce solutions, software, and banking services.Cash App: A peer-to-peer payment network that allows users to transfer money, spend, invest in stocks, or Bitcoin.Other businesses:Spiral: Providing open-source projects related to Bitcoin.TBD54566975: Building an open platform for developers aimed at reducing the barriers to entry for Bitcoin and other blockchain technologies.TIDAL: A music streaming service designed to help artists develop their careers.Senior Vice President, Global Operations – Job DescriptionJob Title: Senior Vice President, Global Operations Department: Global Operations / Corporate Leadership Reports To: Chief Operating Officer (COO) / Chief Executive Officer (CEO) Location: Global / Multi-regionalPosition SummaryThe Senior Vice President (SVP) of Global Operations is a key executive responsible for overseeing the company’s worldwide operational strategy, ensuring efficiency, scalability, and performance across all regions. This role drives operational excellence, leads international teams, strengthens global processes, and ensures alignment with corporate growth objectives.Key Responsibilities1. Global Operational LeadershipLead and manage global operations across multiple regions and business units.Develop and execute global operational strategies aligned with company goals.Ensure operational consistency, efficiency, and compliance across all markets.Build scalable processes to support long-term international expansion.2. Performance & Process OptimizationEstablish KPIs, monitor performance, and implement improvements.Drive continuous improvement, lean operations, Six Sigma, and operational best practices.Optimize supply chain, logistics, production, and service delivery functions.3. Cross-Functional CollaborationWork closely with finance, HR, technology, marketing, and regional GM teams.Ensure smooth coordination between regions and headquarters.Lead global projects that drive operational standardization and efficiency.4. Risk Management & ComplianceAssess global operational risks and implement mitigation strategies.Ensure compliance with regulatory, safety, and quality standards in each region.Strengthen business continuity, crisis management, and operational resilience.5. Global Team LeadershipLead, inspire, and develop regional operations leaders.Establish high-performance culture across global teams.Oversee workforce planning and talent development across regions.6. Strategic Initiatives & InnovationIdentify opportunities to enhance global operations through technology, automation, and AI.Lead digital transformation initiatives that streamline global workflows.Support mergers, acquisitions, and integration of global business units.7. Financial & Budget ManagementOversee operational budgets across regions.Ensure controlled spending while improving operational ROI.Partner with CFO and COO on forecasting, planning, and resource allocation.QualificationsBachelor’s degree in Business, Operations, Engineering, or related field; MBA preferred.20+ years of progressive experience in operations.Proven leadership in global or multi-regional operations roles.Strong analytical, strategic, and decision-making skills.Ability to lead diverse teams across cultures and time zones.Expertise in supply chain, manufacturing, service delivery, or corporate operations.Long-term incentive plans or equity incentive schemes support the continued growth and value sharing of core executives.Grant Value: Stock options worth $30,000-$50,000 annually (based on company stock price growth).Restricted Stock Units (RSUs)Grant Value: Restricted stock units worth $30,000-$50,000 annually, typically vesting over four years.Company-Contributed 401(k) Retirement Savings Plans Help You Plan for a Secure Future.Company Contributions: 4%-6%, depending on contribution period.Healthcare CoverageMedical Insurance: Covers outpatient, inpatient, prescription drug, and emergency services; applicable to mainstream PPO/HMO plans.Dental Insurance: Covers routine dental cleanings, fillings, extractions, and root canals, with a maximum annual reimbursement of approximately $4,500 – $8,000.Vision Insurance: Includes annual eye exams, and reimbursement for lenses and frames (typically $1,500 – $3,000 per year).Mental Health & Wellness Programs: Offers online and in-person counseling services.The company provides employees with mental health and emotional support resources, including online and in-person professional counseling services, stress management courses, and an Employee Assistance Program (EAP). Employees can book therapists, counselors, or coaches as needed and receive a company subsidy annually.Estimated Value: Approximately $5,000 – $8,000 per person per year.Total Insurance Benefits: Approximately $20,000 – $40,000 per year (including medical, dental, vision, and related health programs).Paid annual leave, statutory holidays, and personal leave ensure a work-life balance.In addition to public holidays, statutory holidays, and the standard 30-day annual leave, an extra 15 days of annual leave are provided.Vacation benefits are approximately $20,000 – $35,000 per year; transportation allowance is approximately $10,000 – $20,000 per year; travel reimbursement averages approximately $5,000 – $10,000 per year depending on travel frequency.Executive travel and relocation allowances support convenient cross-regional work.Relocation allowance is approximately $10,000 – $25,000; travel allowance is approximately $4,000 – $10,000 per year.Regular company team building and employee activities promote teamwork and cultural integration.Team building and activities are approximately $10,000 – $50,000 per year; fitness benefits are approximately $8,000 – $12,000 per year.Leadership development and career growth programs help you continuously improve your management and professional skills.Training and Development Program: Approximately $10,000 – $20,000/year; Educational Grant: Up to $20,000/year.Incentive Bonuses:Cash bonuses: Approximately $10,000 – $50,000/year, redeemable for equivalent value in ETH or BTC.Work Location:Los Angeles, USA. Remote or on-site work options available.