Legal Assistant

Location Richmond VA - 3 days onsite 2 days remote Duration 6 months contract with possible extension and conversion Pay Rate $20 - $22 per hour. W2 without benefits Overview Levies and Garnishments team receives and processes legal orders (when applicable) due to regulatory requirements including national, state and county laws when the defendants are found to be either/or COF and DFS customers. In addition to the above mentioned 226 jurisdictions, many orders received from 3rd parties are processed. Requirements Review the legal order and based on the instructions provided, take appropriate action on customers accounts with 100% quality Understand legal terms, dichotomy and is able to identify the case type, actions needed and is able to process accurately Take active role in documenting processes and identifying gaps and efficiency gains Engage and actively contribute to the continuous improvement log Participates in special projects as needed including technology and automation enhancements Supports overall management of operational teams and processing of documents as needed to accommodate work volumes Responsibilities Challenge current process design to be more standardized, scalable and sustainable Uphold the review of processes to measure accuracy Support the modernization of the bank case management system Characteristics Ability to work both independently and collaboratively to solve problems beyond immediate team and deliver high quality results in a fast-paced environment You are able to focus on multiple priorities throughout the day everyday and track objectives to completion You continue to demonstrate success in exceeding the expectations of the current role Strong listening skills and asking questions for clarity Able to drive process improvements from start to finish A forward-focused, results oriented, positive attitude Passionate about personal development and actively networks Previous operations or banking experience a huge PLUS #J-18808-Ljbffr