D365 FIELD SERVICE CONSULTANT + SAP INTEGRATION

D365 Field Service Consultant + SAP IntegrationLos Angeles, California, United States ConsultantAbout the JobDynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems.Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions.Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently.Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service.PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps.SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable).Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions.Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system.Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA.Qualifications:5-8 years of experience in supporting and administering Dynamics 365 Field Service.Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting.JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality.PowerApps: Hands-on experience with PowerApps for app development and automation.SAP Knowledge: Desirable understanding of SAP for integration and support.Communication Skills: Effective communication with U.S. clients and internal stakeholders.Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage.Certifications: Microsoft Dynamics 365 Field Service certifications are preferred.Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain.Documentation: Strong documentation skills to maintain records of support activities.Proactive Mindset: Initiative to proactively address issues and contribute to system improvements.Team Player: Collaborative attitude to work effectively with cross-functional teams.Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must. Onsite Offshore coordination experience is a must.Additional Information:SAP Field Service Management with SAP S/4HANA Service A PLUSRequired Certifications:MB-240 Microsoft Dynamics 365 FIELD SERVICEPL-200Base Monthly Salary Competitive ++ Annual Performance Bonus