Technical Customer Success Manager - ITFM/TBM
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A leading technology company is seeking a Customer Success Manager in Austin, Texas. The successful candidate will be the primary technical advisor for customers using IBM Apptio, ensuring they derive value from their investment. Responsibilities include managing customer relationships, developing success plans, and facilitating communication between customer leadership and internal teams. Candidates should have experience in technical customer success roles and familiarity with IT Financial Management frameworks.
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