Key Account Coordinator

Job Description Description:Who We Are:When you join MISA Imports, you join a team that is taking the wine and spirits industry to new heights. Sharing an entrepreneurial mindset as leaders, visionaries and subject matter experts in wine and supply chain. With a culture inspired by family values we work collaboratively to ensure our team members remain agile and challenged, fulfilling their professional endeavors while contributing to our vision. If this resonates with you, we would love for you to join the MISA family.Are you the right candidate for this opportunity Make sure to read the full description below.Your Part in It:Working as our Key Account Coordinator, you will serve as the primary point of contact for our wholesale distributor partners, supporting day-to-day coordination, communication, and execution across key accounts. You will be responsible for relaying new project order details to distributors, manage their orders to ensure an on-time launch, as well as keep our key retail accounts informed on project statuses. You will work closely with our sales team and internal operations departments to manage the flow of orders. Additionally, you can expect to closely monitor and manage the inventory levels for those states in which you are assigned. What the Job Entails:Maintains regular communication with assigned distributor-wholesale partners. Assists Procurement to determine accuracy of incoming items and quantity arrivingMonitors and manages inventory levels for distributors and a 3PL warehouseResolves any inventory stock issues quickly including out of stocks, delays, and mis-shipmentsMaintains regular sales communication and support with customers/buyers and wholesale-distributors to ensure steady and timely flow of product to storesServes as the liaison and communicator between retail customers and the wholesale-distributors regarding new commitments, daily shipments, and product launchesPrepares order consolidations and coordinates trucking needs with our logistics team Strategizes with logistics to reorganize and reroute shipments to meet program deadlinesCompiles and relays wholesale-distributor information including item set up criteria, FOB pricing calculations, PO coordination Enters wholesaler-distributor orders into NetSuite Strategizes with distributors to reduce margins where possible to ensure the best pricesEncourages sales on wine opportunitiesWorks along side sales with the retail buyers to secure new programs and ordersSupports sales offers through coordinating sample deliveries to retail buyers Works with Accounting and Finance to ensure billing is correct, approves invoices, issues creditsOther duties as assigned by managementRequirements:What We Are Looking For:Bachelor's degree required Proficient in Microsoft Office SuiteExcellent interpersonal skillsExperience in Oracle, NetSuite or SAP system preferredExperience in Wine & Spirits preferredSelf-starterAnalyticalProblem Solving 2+ years of Account Managing Experience2+ years of Customer Service experienceWhat We Offer:Robust industry with training and mentorshipFull Benefit options, including Medical, Dental & VisionCatered Lunches every FridayGenerous PTO401(K) matchingSafe Harbor & Yearly PensionReferral BonusesPaid maternity & paternity leaveLong Term & Short Term Disability – employer paidEmployee Life InsuranceMisa Imports is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. xhyhwjd We are also committed to compliance with all fair employment practices regarding citizenship and immigration status.