FIELD SERVICE TECHNICIAN

FULL TIME Design & Integration is currently seeking a Field Service Technician to join our growing Service Department. The Field Service Technician travels to client sites to perform service on audio-video systems. Responsibilities include troubleshooting equipment failures, mounting small installations, conducting preventative maintenance, and assist with end-user training. IDEAL CANDIDATE Has at least two years of direct experience with audio-video integration. Is able to troubleshoot complex technical issues. Is passionate about providing quality, professional customer service and has excellent communication skills. Can work self-sufficiently with a small team in diverse environments. RESPONSIBILITIES Collaborate daily with the Service Manager to meet departmental objectives. Travel on-site to provide expert technical support to our client base. Manage ownership of client AV systems and maintain customer relationships. Perform scheduled preventative maintenance on AV equipment. Assist Lead Technician in the design of small AV systems that align with customer objectives. Recap service visit notes with the client on site and relay information with the Lead Technician. Continually develop professional competency with regular training and certification on emerging technologies. QUALIFICATIONS An Associates or Bachelor’s degree from a university or technical school, or equivalent experience in audio-visual technology. A valid driver’s license with a clean driving record. Able to lift in excess of 50 pounds. Able to stand, kneel, and crouch for long periods of time. Able to climb ladders and scaffolding. Able to work in hot or cold environments. Design & Integration offers a comprehensive benefit package including a competitive salary, health, dental, and a generous retirement plan. Qualified candidates interested in joining a challenging, growth-oriented organization are encouraged to apply.