Bilingual Patient Financial Counselor

Bilingual Patient Financial Counselor, this fully remote role requires a bilingual candidate to assist patients in understanding their insurance coverage, expected costs, and payment options while verifying benefits and addressing billing inquiries. Key Responsibilities Verify insurance eligibility, benefits, and network participation Explain deductibles, copays, and estimated out-of-pocket costs to patients Document benefit details and patient conversations accurately within Athena Required Qualifications 2-3+ years of experience in healthcare billing, insurance verification, or patient financial counseling Bilingual in English and Spanish required High school diploma or equivalent (GED) required Strong understanding of insurance verification and patient financial responsibility Experience working within payer portals and EMR systems