Program Coordinator

Program CoordinatorThe Program Coordinator supports the overall success of the center by promoting strong classroom operations, family engagement, enrollment growth, and regulatory compliance. This role works closely with leadership and teaching staff to ensure curriculum execution, positive family experiences, and a safe, organized learning environment. Key responsibilities include: Support teachers in implementing curriculum aligned with brand standards to create an engaging and enriching classroom experience Lead tours for prospective families, nurture enrollment leads, and follow up to support center growth Maintain the lead tracking portal, customer database, and coordinate the registration and onboarding process for new families Communicate regularly with families regarding student progress, center updates, newsletters, and billing reminders Audit and maintain student and staff records to ensure accuracy and compliance with licensing requirements Conduct monthly emergency safety drills and ensure adherence to health and safety standards and operating procedures Assist classrooms as needed to support ratios and ensure smooth daily operations Manage center inventory including curriculum materials, supplies, and staff recognition items Support staff development through coaching, training coordination, and ongoing engagement Create and execute family engagement initiatives and special events that enhance retention and satisfaction Maintain strong relationships with families and staff while fostering a collaborative, inclusive environment Must be trainable for any task required around the school. Qualifications include: Teaching experience with infants through preschool children required Minimum one year of experience in a childcare administrative or leadership support role preferred Must be bilingual (English/Spanish) Early Childhood Education coursework or related degree preferred Strong organizational, communication, and customer service skills Ability to multitask, maintain confidentiality, and adapt to evolving center needs CPR and First Aid certification preferred CDA credential preferred; candidates without a CDA must be willing to get CDA certification within 6 months of hire.