Dental Receptionist

About Us Frechette Family Dentistry is part of the community in Suffield, CT. Our team of young, motivated dentists, hygienists, assistants, and office staff is passionate about providing compassionate, high-quality care in a welcoming environment. We proudly serve patients of all ages and backgrounds, ranging from those who have come to our office for years to those who are new to our practice. We pride ourselves in creating a calm, supportive experience, particularly for those who may be anxious or fearful of dental visits. Position Overview We are seeking a friendly, professional, and team-oriented Dental Receptionist to be one of the faces and voices of our practice. We view this role as critical in ensuring that every patient’s interaction is a positive experience. You will be responsible for facilitating daily front office operations while playing a vital role in supporting our clinical team and creating a positive first impression for every patient visit. Duties Warmly greet patients, creating a positive and welcoming environment Answer phones and respond to inquiries with professionalism and clarity Schedule and confirm appointments using dental practice management software Manage patient check-ins and check-outs efficiently and accurately Verify insurance benefits and handle in-office payments Maintain accurate patient records in accordance with HIPAA regulations Coordinate with clinical staff to ensure smooth daily operations Qualifications Previous experience as a receptionist in the medical strongly field preferred Proficiency with dental software such as Dentrix Ascend or Eaglesoft a plus Ability to work both independently and as part of a collaborative team Strong communication and interpersonal skills Compassionate and patient-centered mindset Excellent organizational skills and attention to detail We are a successful, growing practice with a great reputation both as a Dental provider and an employer, and we are very proud of our positive, team-oriented environment. If you too are passionate about people, enjoy creating a warm and inclusive atmosphere, and want to grow with a team that's making a difference in Suffield — we would like to meet you! Pay: $20.00 - $22.00 per hour Expected hours: 16.0 – 24.0 per week Experience: Medical office: 1 year (Required) Work Location: In person