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Sales Associate

The Sales Associate role requires a highly personable, intelligent individual with the ability to Partner with account executives to manage post sales activities for a defined set of accounts.As a Sales Associate, you will partner with the Team to provide a broad set of solutions to include:Effectively manages workflow and multiple projects in a timely manner to meet deadlines.Proactively initiates projects as needed to support sales team.Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitorsServes as primary contact with customers for assigned accounts.Responsible for ensuring a smooth hand-off of accounts and campaigns to assigned Client Success Managers once fulfillment and issue resolution is completeConstantly communicates with account executives, sales team, and all internal departments to resolve issues as they pertain to strategy and execution.Lead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expiration.Actively assists Account Executives and sales team in strategizing, planning, and executing client programs that deliver results.What you need to do to be successful in this role:Work within a team to manage the client relationship and retain and build account revenueYou will identify and understand market potential, develop and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications and the core newspaperCommunicate with customers proactively via phone, email and in personConduct client check-ins, upsell/cross-sell accounts, and address client market share concernsUtilize CRM (Salesforce) effectively and efficiently recording all sales activityLead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expirationWhat you bring to the table:2 to 3 years' experience in a high acquisition, consultative organizationAptitude or acumen for Digital MarketingBachelor's degree preferred, or equivalent practical experiencePassionate solution-seekerCompetitive nature and a winning team spiritProblem solver who thrives on challenges and can simplify the complexExcellent communication and presentation skillsWillingness to continuously learn, try new things and adapt to changeProficient in MS Office Suite including Excel, Word, Power Point and OutlookThe hourly rate for this role will range between $21.63 and $24.04. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience.

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