Security Operations Coordinator (3rd Shift)

Join the NetJets TeamNetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.Purpose of PositionThe Security Scheduler, Lead is responsible for executing the daily schedule of services requested and provided by QS Security. The Security Scheduler, Lead manages and modifies crew and Owner movements to meet security requirements. The Security Scheduler, Lead interacts with external vendors as well as Owner Services, Travel and various other departments that logistically support the execution of the daily schedule to achieve service and security requirements. Additionally, the position will be responsible for driving process refinement and implementation, project management, invoicing, cross-team/discipline collaboration, maintenance of internal, and external stakeholder relationships.Tasks And ResponsibilitiesProcess and monitor orders for security services for Owners and Crew using multiple platformsProvide daily management of external security vendorsIdentify, develop, implement, and maintain security standard operating procedures and strategies across all operating units to reduce security-related risksManage and maintain all QS Security spreadsheets, databases and records for Owner and Crew ground movementsCreate the daily security schedule. Incorporate new bookings and changes to bookings into the scheduleRefine and maintain the schedule for security services and operations. Decision making skills are used to recover from unanticipated events. Objective is to continuously search for opportunities to mitigate risk in an dynamic environmentCommunicates important information in a timely manner to all business units including: Owner Services, Travel, International Trip Planning, and Current Day Scheduling. Responsible for escalating key issues to the Director of QS SecurityEnsure that all quality standards for service and unique Owner requests are metManage and maintain the invoicing process for all security services provided by QS SecurityNoteIt is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.EducationHigh School in Aviation or LogisticsCertifications and LicensesYears Of Experience6-8 years of experienceCore CompetenciesService-OrientedCuriosityCollaborationAdaptabilityStrives For Positive ResultsKnowledge, Skills, Abilities And Other (KSAOs)This job will primarily work third-shift hoursPrevious experience with ground transportation reservation systems preferredPrevious experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this positionAbility to communicate in a professional manner in stressful situations Previous experience in an aviation planning function, dispatch, or security planning is preferredAbility to manage and make decisions with multiple competing variables and prioritiesAble to organize workload for effective implementationSound judgment and problem-solving skillsExcellent verbal, written, and presentation skillsComputer skills: Microsoft OfficeStrong customer service and team focusGood verbal & written communication skillsExposure to sensitive and confidential informationLeverage technology to provide timely information to other departments involved in executing the scheduleHow NetJets Supports YouNetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.Our Comprehensive Suite Of Benefits IncludeMedical, Dental, and VisionHealthcare AdvocacyEmployee Assistance ProgramFlexible Spending AccountsHealth Savings Account with annual employer contributionWellness Programs & DiscountsPaid Time OffParental Leave of AbsenceLife and Accident InsuranceVoluntary benefits (financial protection plans)401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.Short and Long-Term DisabilityLegal PlanIdentity Theft Protection PlansPet InsuranceFamily & Caregiving Support