OTR Brokerage Operations Specialist

Responsibilities:1. Fleet Dispatching & RoutingAssign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.2. Real-Time Operational MonitoringMonitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.Provide timely and accurate status updates to customers and internal sales teams.3. Relationship Management & CommunicationServe as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.Qualifications:Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) .Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.