Mainframe
Essential Job Functions:
- Manages functional areas and other managers or department leads in regional capability to ensure that business objectives are met
- Identifies and manages the implementation of process improvements
- Manages and develops demand forecasts with account teams on large accounts to assist functional areas or departments in planning and delivering end-to-end services. Identifies issues and recommends alternative approaches
- Works with functional areas or departments to interpret and plan projects or workload forecasts. Provides advice and counsel regarding various results
- Prepares, recommends, and oversees development of rates, operating and personnel budgets. Monitors spending for adherence to budget plans, develops, and recommends variances. Performs and/or oversees budget analysis
- Identifies and manages service improvements to increase customer and account satisfaction. Manages and ensures delivery of projects meet client and company expectations and needs
- Participates in developing new business solutions/proposals and introduces new technology to enhance business solutions
- Support in the development and execution of infrastructure strategies and projects
- Monitor and maintain the performance, availability, and security of infrastructure systems
- Collaborate with other teams or customers to understand and address their infrastructure needs
- Implement and adhere to infrastructure best practices and standards
- Act as a point of contact for resolving infrastructure-related issues and incidents
- Assist in creating and maintaining infrastructure documentation
- Participate in optimizing resource allocation for infrastructure projects and initiatives
Basic Qualifications:
- OVERALL experience - 20+ Years 10 years of mainframe infrastructure experience as a technologist / operations / engineering 5 years of Mainframe Infrastructure managerial leadership with direct report managers/supervisors who have team members.
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
- Proven experience in infrastructure technology management
- Proficiencies in project management and technical knowledge
- A continuous learner that stays abreast with industry knowledge and technologyP&L responsibility
- Expansion of services to fill all gamut s of infrastructure-increase breadth.
- Focus on project opportunities and transformation initiativesITIL process definitions and implementation
- Automation in service delivery
- Resource management