Night Auditor Canopy Portland Waterfront

Night Auditor Position hours are typically 11PM - 7AM Essential Duties Check in and out guests, answer phones, take reservations, and assist guests with requests Reconcile accounts, balance the cash drawer, log receipts, and process invoices Generate reports for management, such as room status and revenue reports, and ensure that totals match and discrepancies are resolved Update customer accounts and ledgers, investigate and resolve out-of-balance accounts, and help prepare for audits and forecasts Balancing the accounts from day shift Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference and your knowledge of the Portland area Ensuring that all end-of-day activities have been successfully executed by employees in all departments Qualifications Strong customer service skills Knowledge of safety and security procedures Good math and bookkeeping skills Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing Attention to detail and organizational skills Time management and multitasking skills Excellent verbal and written communication skills Ability to solve problems and diffuse tense situations Hilton OnQ experience a plus. At The Fathom Companies, we are dedicated to cultivating an environment where empowerment, creativity, and teamwork flourish. Fathom and our Team members are strongly supported on the foundation of our six core values: building relationships, embracing dynamism, leading with compassion, fostering accountability, embodying resilience, and maintaining a positive outlook. Sustainability and community engagement are integral to our mission, as we strive to make meaningful contributions to our local communities. We believe in the boundless opportunities that arise from a foundation of mutual trust and respect. Job Type: Full-time Pay: From $21.00 per hour Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Work Location: In person