IT Help Desk Technician - 2nd Shift

Job DescriptionEntry Level Technical Support - Training Provided - 2nd Shift (3:30-Midnight) / Weekends IncludedKnoxville, TNWe are seeking IT Technicians to join our Knoxville team! You will resolve computer-related issues for your clients and we will provide a thorough 4 week paid training process.This is a great opportunity for recent/future graduates or anyone looking to get their foot in the door of the IT industry - paid training available!We are currently hiring for 2nd shift (3:30pm - Midnight). This is an in-office position.Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutionsQualifications:Minimum 2 year degree in computer science or related fieldMust have reliable transportationPrevious customer service experienceAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanor