Field Technician

Provide customer service and support during field visitsManage on-site maintenance, repairs, and diagnosticsDiagnose errors, and technical problems and determine the appropriate next stepsCollaborate with the technical and Service Coordinator team to build positive relationships with clients and coworkersFulfil customers' needs by making appropriate timely recommendations and briefings using the appropriate procedures and automation systemsEstablish systems requirements, including gathering essential information for quotes and parts orders, and completing the installation.Build customer relationships and satisfaction by using ingenuity to investigate complaints, identify resolutions, suggest best operation practices, and recommend system improvements.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.