Remote Support Engineer Code-Driven Troubleshooter

Metrc is seeking a Support Engineer to resolve complex system and API issues, bridging Support and Development across .NET and Node.js stacks. You will develop tooling and runbooks, and contribute to knowledge bases while advancing automation to reduce toil. The role emphasizes debugging real systems, learning application behavior, and delivering code-backed improvements in a remote US-based team. Strong communication and proactive problem-solving are required. J-18808-Ljbffr