Customer Quality Engineer

Job Description SummaryThe Customer Quality Engineer – Manufacturing is responsible for investigating nonconformance reports (NCRs), leading root cause analysis, supporting containment and disposition of nonconforming material, validating new equipment and process changes, and assisting with internal and external ISO audits. This role is primarily manufacturing-focused and works on the plant floor with operations, quality, engineering, and suppliers to resolve issues quickly, drive corrective actions, and maintain compliance with quality system requirements.Job DescriptionRoles and ResponsibilitiesReview and investigate NCRs to determine defect cause, scope, and required corrective actionLead or support root cause analysis using structured problem-solving methodsWork directly with plant personnel to contain, control, and disposition nonconforming materialCoordinate cross-functionally to ensure suspect material is properly identified, contained, and resolvedValidate new equipment, tooling, and process changes to confirm they meet quality and performance requirementsReview validation results and document readiness for production releaseSupport internal ISO audits by preparing records, participating in audits, and addressing findingsSupport external ISO audits by providing evidence, answering auditor questions, and helping close findingsAnalyze quality data to identify trends, recurring defects, and improvement opportunitiesCommunicate findings, actions, and open issues to plant leadership and cross-functional teamsSupport continuous improvement efforts to reduce defects, scrap, and repeat nonconformancesEnsure compliance with company procedures, ISO requirements, and applicable customer standards Required QualificationsBachelor’s degree in Engineering, Quality, Manufacturing, Mechanical, Industrial, or related fieldMinimum of 3–5 years of experience in manufacturing quality, quality engineering, or a related production environmentExperience reviewing NCRs and leading or supporting root cause analysisExperience supporting containment and disposition of nonconforming materialExperience working directly with plant operations to resolve quality issuesFamiliarity with ISO quality systems and audit supportStrong written and verbal communication skillsStrong analytical and problem-solving abilityProficiency with Microsoft Excel and quality reporting toolsAbility to work on the manufacturing floor and respond to urgent quality issuesDesired CharacteristicsExperience with supplier quality issues and incoming material dispositionExperience validating new equipment, tooling, or process changesExperience with corrective action systems such as 8D, CAPA, or RCCAFamiliarity with Lean, Six Sigma, or continuous improvement toolsExperience supporting both internal and external auditsKnowledge of GD&T or dimensional inspection conceptsExperience with ERP, QMS, or manufacturing quality systemsCore CompetenciesStrong problem-solving and analytical thinkingStrong collaboration across plant, supplier, and quality functionsAttention to detailAbility to manage multiple prioritiesSound judgment in evaluating nonconformancesStrong documentation and communication skillsAbility to work independently and drive issues to closureComfortable working in a fast-paced manufacturing environmentWork Environment / Physical RequirementsAbility to work in a manufacturing environment and spend significant time on the plant floorAbility to interact with production, inspection, engineering, and supplier contactsAbility to support audits, validation activities, and occasional off-shift needs depending on plant demandsReporting RelationshipThis position reports to the Quality ManagerEligibility RequirementMust be legally authorized to work in the USA without sponsorship now or in the futureThis position is 100% onsite at our GE Vernova Greenville, SC manufacturing site - Forrester DriveBenefits Available To YouGE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.Inclusion & DiversityAt GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-eAbout GE Vernova Gas PowerGE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base.Additional InformationGE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Relocation Assistance Provided: NoFor candidates applying to a U.S. based position, the pay range for this position is between $81,700.00 and $136,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on May 27, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.