Dispatcher / Office Admin

Job ID: 523926Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.Job SummaryThis position is responsible for ensuring that both private and contract drivers are dispatched to pick up shipments in a timely manner. It is important that the individual has the ability to handle multiple tasks simultaneously and accurately recall information. This individual will have contact with all drivers, sales staff, as well as customers on a daily basis. The ability to make dispatch changes, remember the type of equipment used, driver destinations and the length of time it will take to complete the deliveries is a necessity. "Going the extra mile" to achieve quality customer service is standard practice at the company.Job ResponsibilitiesWork with sales staff to problem solve driver or carrier issues during freight transitCommunicate to carriers and drivers customer requirements for shipmentMaintain accurate and timely updates in OTM (Oldcastle Transportation Management)Plan effective delivery routes and assign drivers for scheduled deliveriesAdhere to company safety guidelinesRelay work orders, messages, and information to or from drivers, mobile or landline phonesWork closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance and secure loadsPrepare and review loading/unloading, daily shipping reports and delivery logsCoordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customersCheck and review all orders assigned before they are shipped against delivery ticketsResponsible to execute delivery instructions based upon appointment schedule required by customerEnsure deliveries and pickups are made on timeCheck contract drivers manifest as to accuracy and make sure correct paperwork is attached when they return to the dock Job RequirementsTransportation experience/knowledge is preferredAbility to travel to other sites as neededAbility to multi-taskAbility to work independentlyExcellent communication and customer service skillsStrong problem solving What CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsAn inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/DisabilityCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.