Front Desk Supervisor

Job Description The Quality Inn Moab is seeking a Front Desk Supervisor who is passionate about hospitality and delivering exceptional guest experiences. This role is ideal for a service-driven leader who enjoys supporting a team, solving problems, and ensuring every guest leaves with a positive impression.As the Front Desk Supervisor, you will help lead daily front desk operations, support and coach team members, and ensure that our guests receive the friendly, efficient service our hotel is known for.Why Join Our TeamSupportive and team-oriented work environmentOpportunity to grow within the hospitality industryWork in beautiful Moab, near world-class outdoor recreationCompetitive pay of $21.50-$23.50/hr, based on experienceBenefits- Health, dental, vision, life insurance, HSA, 401kKey ResponsibilitiesEnsure front desk operations run smoothly while maintaining high service standardsLead by example in delivering outstanding guest service and ensuring every guest leaves satisfiedSupport, coach, and empower Front Desk and Night Audit staffCreate and maintain the front desk schedule, ensuring all shifts are properly coveredAssist with pre-registration and room blocking as neededEnsure team compliance with cash handling, credit, and check-cashing policiesKeep staff informed about incoming groups, new accounts, and upcoming eventsEnsure daily front desk checklists are completedMaintain a clean, organized, and welcoming front desk areaStay knowledgeable on brand standards, promotions, and guest service expectationsCommunicate regularly with the General Manager and Rooms Division leadership regarding operations and updatesPerform other duties as assignedQualificationsStrong leadership and team support skillsExcellent customer service and communication abilitiesAbility to remain calm and professional in fast-paced or stressful situationsComfortable interacting with guests, vendors, and coworkersStrong computer skills requiredHotel front desk experience preferredChoice hotel experience preferredScheduleFull-time position. Schedule will include evenings, weekends, and holidays as needed to support hotel operations.If you enjoy working with people, leading a team, and creating memorable guest experiences, we would love to hear from you.Apply today to join the team at Quality Inn Moab!Job Posted by ApplicantPro