WCS Developer

Must have: Web Commerce Application Support experienceExperience in supporting(L2) eCommerce platform (WCS 8.x) and enterprise applications.Experience in order processing, payment gateway integration, batch job monitoring, and performance optimization. Job Summary:We are seeking an experienced L2 Application Support Engineer to provide operational support for our mission-critical WebSphere Commerce Suite (WCS) 8.x e-commerce platform.This role requires strong troubleshooting skills, proactive monitoring and incident response capabilities to ensure optimal performance and availability of our online commerce systems. Required Qualifications:Technical Skills:3-5 years of experience in application support or technical support roles2 years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platformsExperience with database technologies (DB2, Oracle, SQL Server) and basic SQL skillsBasic knowledge of Linux/Unix systems and command line operationsKnowledge of web technologies (HTTPHTTPS, load balancers, web servers)Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions Application Support Experience:Proven experience troubleshooting e-commerce application issues including but not limited toOrder processing and payment gateway failuresShopping cart and session management problemsProduct catalog and inventory synchronization issuesCache invalidation and performance optimization Experience with scheduled job monitoring and batch process managementKnowledge of feed file processing and data integration workflowsUnderstanding of multi-tier application architectures and component interactions