Anthropologie Store Manager

LocationThis position is located at 1000 Highland Colony Pkwy, Ridgeland, Mississippi, 39157 United StatesRole SummaryThe Store Manager leads the team to drive sales by taking an omni-channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of creativity, collaboration, innovation, and trust.Role ResponsibilitiesCustomer ExperienceCultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalizedUtilizes service indicators and scheduling strategies to empower and reinforce a service and selling culture; motivates key leaders to cultivate customer relationships through styling services and store eventsLeads the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectationsDrives a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store eventsLeadership + Team ManagementPromotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectivesDevelops a proactive talent strategy and interviews regularly to build an external network of talent to add different perspectives and experience to the teamEngages the team to fuel internal growth; partners with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connectionPrioritizes team growth by effectively scheduling time allocated for development; champions brand related initiatives such as the SPARKED Journal, employee recognition, and team-building activitiesVisual + Business OperationsOversees and collaborates with the leadership team to plan a strategic approach to daily, weekly, and monthly operating procedures; actively assesses sales forecasts, staff scheduling, and payroll management and adjusts accordinglyAssesses store business using company reporting tools to identify department and global opportunities for the store; empowers team to make strategic, creative, and business-impacting decisionsGuides and supports the creative process to ensure timely and effective execution of visual merchandising and display prioritiesEnsures product flow processes including shipment and omni operations are prioritized and executed efficiently to positively impact sales and the customer experienceCommunication + RelationshipsLeads with a people-first philosophy; protects time for employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedFosters open communication and teamwork to ensure a collaborative environment; responds to all communication in a timely manner and ensures important company information reaches all levels of the teamEducates the team on scheduling expectations while maintaining team availability, requests off, and skill set to ensure scheduling equality and ideal staffing levelsProvides store and product insights related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideasRole QualificationsAnthro brand fan5+ years of retail leadership experienceStrong merchant skills and a history of delivering financial resultsProven record of developing great talentAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysThe PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/storesPay RangeUSD $67,000.00 - USD $67,000.00 /Yr.