Customer Service Representative
Job Title: Customer Service RepresentativeLocation: Dayton, NJType of Employment: Temporary to PermanentIn Office/Hybrid/Remote: Fully in OfficeHourly: $25/hrJob Summary:LHH is working with a consumer packaged goods company in Dayton, NJ that is looking to hire a Customer Service Representative on a temporary to possible permanent basis. This role is fully in office with hours from Monday through Friday 8AM to 5PM with a 1-hour break. The qualified candidate must have order entry experience into SAP. The hourly rate is $25/hr.If this role is a fit to your experience, please click apply to submit a resume for review.Responsibilities: Answer incoming phone calls and emails from customersManually enter customer orders into SAP for processing, ensuring all details are accurate to avoid order issuesProcess return requests in SAPKeep track of customer conversations in SalesforceProvide updates to management regarding customer updatesAnswer questions from customers as it pertains to orders, shipments, and issuesRequired Experience:High School Diploma requiredSAP ERP experience is requiredSalesforce experience a plusProficient in Microsoft Office SuiteExtremely detail orientedExcellent written and verbal communication skillsBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance