Guest Support

Job Type Full-time, Part-time Description PURPOSEThe primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace theHideaway Way , excel in theHideaway Service Standards , have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way.RESPONSIBILITIESEmbrace and InternalizeTHE WAY.Fanatic execution of theHideaway Service StandardsandSteps of Serviceto every Guest. Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere. Obsessively maintain a clean and safe environment for the Guest and Team Members. Quickly answer the phone and handle calls in a professional and appreciative manner. Vigorously protect the financial interests of the Guests and Hideaway Pizza. Always create a FUN environment. Requirements REQUIREMENTSMust be 16 years or older. Have and maintain required licenses: Food Handlers. Work a varied schedule, including shifts, days, holidays, doubles, positions, and events. Follow all policies and procedures outlined in the employee handbook and job-specific training guides. Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping. LANGUAGEEnglish (required) WORK AUTHORIZATIONUnited States (required)