Guest Service Representative

Join Tricoci University as a Guest Service Representative!About Tricoci University:Tricoci University of Beauty Culture is dedicated to excellence in beauty education. We strive to empower our students with the skills needed to thrive in the professional beauty industry and provide superior service to our guests.Position Overview:As a Guest Service Representative, you will be the welcoming face of Tricoci University, responsible for delivering exceptional service to guests and students alike. You will manage appointments, assist with inquiries, and play a key role in fostering a pleasant campus experience.Key Responsibilities:Greet and assist guests and students courteously and professionallyAnswer phone calls and respond to inquiries about programs and services offeredSchedule and confirm appointments for beauty services and consultationsMaintain accurate records of guest interactions and appointmentsResolve guest questions or concerns promptly and effectivelyCollaborate with team members to ensure seamless operations and customer satisfactionComplete administrative tasks that support guest services and university functionsWhy Work With Us?Work for a respected institution committed to student success and quality educationBenefit from a supportive and team-oriented work environmentGain opportunities for professional growth and development within the beauty industryEnjoy flexible work hours to balance personal and professional commitmentsAccess employee discounts on beauty products and servicesRequirementsQualifications:High school diploma or equivalent; additional education in hospitality or customer service is a plusPrevious experience in customer service or guest relations is preferredExcellent communication skills and ability to interact with a diverse audienceStrong organizational skills with an ability to multitask effectivelyProficient in Microsoft Office Suite; familiarity with CRM systems is beneficialPositive attitude, courteous demeanor, and strong problem-solving skillsAvailability for flexible scheduling, including evenings and weekends as necessaryBenefitsGenerous Paid Time Off401K PlanAccess to Continuing Education Units (CEU) ClassesComplimentary Services at our Student ClinicProduct DiscountsOpportunities for Career AdvancementA Rewarding and Dynamic Work EnvironmentIn support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Job Description May Be Written With The Assistance AITricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.