Technical Product Owner

Job Description Position SummaryThe Technical Product Manager is responsible for defining, documenting, and governing detailed business and functional requirements that drive system enhancements across Personal and Commercial Lines insurance platforms. This role serves as the primary interface between business stakeholders and software engineering teams, ensuring that strategic objectives are translated into technically actionable, testable requirements.This position requires deep familiarity with insurance workflows, policy administration systems, rating engines, integrations, and data structures. The Technical Product Manager ensures traceability from business intent through solution design, development, testing, and deployment.Core ResponsibilitiesRequirements Engineering & DocumentationLead structured discovery sessions with underwriting, actuarial, claims, compliance, and operations teams.Produce detailed documentation including:Business Requirements Documents (BRDs)Functional Requirements Specifications (FRS)Technical requirement refinementsProcess flow diagrams (BPMN/UML)Data mapping documentsAPI interface specificationsAcceptance criteria and test scenariosTranslate regulatory and ISO form updates into system logic changes.Define validation rules, rating logic, underwriting rules, and workflow triggers.System & Technical AlignmentCollaborate with Software Engineers, Architects, and QA to:Refine requirements into technical design inputsClarify system impacts and cross-platform dependenciesDefine database field changes and data transformation rulesDocument integration touchpointsParticipate in design reviews to validate solution architecture alignment.Ensure backward compatibility and impact analysis across:Policy Administration Systems (PAS)Rating EnginesDocument generation systemsAgency portalsClaims systemsThird-party data providersData & Integration OversightDefine data exchange requirements (JSON/XML schemas, APIs, batch feeds).Support API design reviews and payload validation.Document field-level mappings between internal and external systems.Validate data integrity, transformation logic, and business rule enforcement.Assist with reporting and analytics requirement definitions.Agile Delivery & Backlog GovernanceServe as Product Owner within Agile or hybrid SDLC frameworks.Maintain and prioritize backlog aligned with business value.Write detailed user stories with explicit acceptance criteria.Participate in sprint planning, refinement, demos, and retrospectives.Support defect triage and root cause analysis.Ensure traceability matrix from requirement → development → UAT → production.Regulatory & Compliance ImplementationInterpret state-specific regulatory changes and implement system requirements.Ensure rate filings, underwriting rules, and coverage forms are properly reflected in system configuration.Partner with compliance to validate audit readiness.Essential FunctionsAbility to grasp foundational programming and database conceptsAbility to think critically, research information on risks, and make informed decisions using proper judgmentAbility to multitask and accurately track statuses of multiple projectsAbility to convey technical ideas to a non-technical audienceAbility to communicate clearly verbally and in writingRequired QualificationsBachelor's degree in information systems, Business, Insurance, or related field.3+ years in Product Management, Business Analysis, or Technical Requirements roles.Insurance experienceStrong knowledge of:Policy lifecycle (quote → bind → issue → endorse → renew → cancel)Rating methodologiesUnderwriting rule frameworksCoverage structures and ISO formsRegulatory compliance requirementsExperience working with:Policy Administration Systems (Guidewire, Duck Creek, Majesco, etc.)SQL querying and data validationREST/SOAP APIsXML/JSON data structuresExperience in Agile development environments (Scrum/Kanban).Preferred Technical SkillsAbility to read and interpret database schemas.Experience reviewing technical design documentation.Familiarity with:Data warehouses and reporting layersCatastrophe modeling integrationsRisk scoring and third-party data servicesExperience with Jira, Azure DevOps, or similar backlog tools.Professional designations such as CPCU, AINS, or PMI-ACP or willingness to obtain them as part of your professional development.Key Technical CompetenciesStrong analytical and system-thinking mindsetAbility to decompose complex insurance processes into technical componentsExperience in creating field-level requirements and validation rulesStructured documentation and traceability disciplineCross-functional communication between business and engineering teamsRisk identification and dependency managementSuccess MetricsReduced ambiguity in engineering requirementsDecrease in development rework and defect ratesOn-time delivery of regulatory updatesSuccessful system integrations without production disruptionImproved underwriting and operational efficiency through system enhancementsPhysical RequirementsWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.Working ConditionsThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.Compensation and BenefitsWe recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason, we are pleased to provide:Market Competitive WagesProf. Development and Educational Assistance ProgramsSafe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution15 Paid Time-Off Days3 Discretionary Days5 Parental Leave Days5 Jury Duty Days5 Bereavement Days8 Company Paid HolidaysHealth InsuranceDental InsuranceVison InsuranceShort and Long Term Disability Insurance (company paid premium)Flexible Spending Accounts with Company ContributionHealth Savings Accounts with Company ContributionEmployee Life and AD&D InsuranceDependent Life and AD&D InsuranceCompany paid AAA MembershipCompany paid Identity Theft ProtectionOther Ancillary Insurance Benefit ProgramsAnd more...Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. Powered by JazzHR1IIg1Yq8qe