Forward Deployed Engineer

Overview In this role, you embed the monday.com AI Work Platform into enterprise tech stacks by building integrations, custom apps, and agentic AI solutions. You’ll work directly with customers to translate designs into production systems and contribute to global delivery tooling. The position blends hands-on engineering with strategic consulting to enable scalable AI-enabled workflows. This hybrid NYC role offers the chance to shape how organizations operate through practical AI deployments. Compensation / Benefitscomprehensive medical/dental/vision insurancegenerous paid time offfully paid parental leaveautomatic 401(k) contributionsstock purchase plan (ESPP)opportunity to purchase company stock at a discount ResponsibilitiesDevelop deep knowledge of the monday.com platform, AI products, and extensibility tools to enable full integration into client landscapesLead post-sale technical delivery, gathering requirements and executing technical engagements with cross-functional teamsLead technical consulting engagements on AI transformation, system scale, security, governance, and data architectureEngineer complex AI solutions leveraging monday.com API, MCP, and apps framework for data migrations, integrations, and custom appsManage both defined engagements and standalone projects, handling client communication and delivery independentlyProduce documentation, walkthroughs, and artifacts to help customers operate and extend their buildsAdvocate for customer needs with Product and R&D teams and contribute to expanding product capabilitiesContribute to global Services tooling roadmap, building reusable components and reference implementations for faster future engagements Key requirements3+ years as forward deployed engineer, software engineer, or technical consultant delivering hands-on work for external customers in enterprise environmentsFluency in Generative and Agentic AI development (LLM workflows, agent orchestration, tool use)Knowledge of AI reliability practices (evaluation harnesses, guardrails, human-in-the-loop, production failure modes)Strong API experience (REST, GraphQL), webhooks, MCP, identity management (SCIM), authentication (SAML 2.0/OAuth 2.0)TypeScript/JavaScript with depth in React or Node.js; full-stack experience preferredExperience with data mobility and integrations (SQL, scripts, n8n or Workato)Exposure to production engineering concepts (version control, automated testing, CI/CD, cloud deployments in AWS/GCP/Azure)Consultative communication skills to translate business problems into technical solutions for non-technical audiencesAdaptability and resilience across multiple customers and problem domains; project management experienceBS or BA in Computer Science, Engineering, or related field preferredConsultative communicationAdaptabilityPositive attitude and high energyGenerative and Agentic AI development (LLM workflows, agent orchestration, tool use)Cursor or Claude Code AI editorsRESTful APIs, GraphQL, webhooks