Behavioral Health Queue Associate
ARCHIVED
We can't find an active application page for this role right now. It may reopen or be listed elsewhere. Use Next Steps to search for an active apply link and similar live jobs.
A company is looking for an Inbound/Outbound Queue Associate in Behavioral Health.
Key Responsibilities
Accept inbound calls from members and providers regarding pre-certification processes
Screen requests for appropriate referrals and approve services as per benefit plans
Maintain accurate documentation and protect the confidentiality of member information
Required Qualifications
1+ years of customer service experience
1+ years of call center experience
High school diploma or equivalent GED required
Reliable internet connection and quiet work environment