Onboarding Engineer

Salary*: $60,000 - $70,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the U.S. defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as: Excellent health/dental benefits from BCBS and Ameritas See into the future with our luxurious VSP vision benefits Prepare for the long-haul courtesy of our 401(k) with company matching 10 days' vacation, 7 days sick time Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. We are seeking a detail-oriented and adaptable Onboarding Engineer to support the successful integration of clients into our Managed Services offering. This role plays a key part in facilitating smooth transitions, ensuring alignment with organizational standards, and maintaining a high level of quality throughout the onboarding lifecycle. Key Responsibilities Act as a technical point of contact during onboarding. Ensure onboarding tasks and milestones are completed within defined timelines, communicating blockers, and driving resolutions. Participate in internal and external meetings to coordinate onboarding activities, provide updates, and answer questions. Collaborate with cross-functional teams to promote client satisfaction and address evolving needs. Contribute to quality assurance efforts by reviewing configurations, deployments, and documentation to ensure baselines are met and issues are identified proactively. Identify areas for procedural enhancement and contribute to scalable, repeatable onboarding workflows and knowledge documentation. Required Qualifications Familiarity with Azure environments and associated services. Strong communication skills and ability to work effectively with technical and non-technical stakeholders. Experience working in a client-facing or service delivery role. Comfortable navigating evolving priorities and working across teams to support continuous improvement. Success Metrics Onboarding milestones delivered on schedule Positive client satisfaction scores post-onboarding Fewer escalations due to miscommunication or process breakdowns Contributions to process documentation and continuous improvement initiatives Desired Qualifications Microsoft Certificates AZ-104 SC-300 SC-400 Technology Experience Microsoft 365 – Compliance Administration - AIP, DLP, Data lifecycle management, etc. Microsoft 365 – Teams Administration Microsoft 365 – Exchange Administration Microsoft 365 – SharePoint Administration Microsoft 365 – Security Administration Microsoft 365 – Intune Azure Technology – AD Connect Azure Technology – Recovery Services Azure Technology – Virtual Machine - Management, monitoring, and troubleshooting. Azure Technology – AVD Azure Technology – Networking Services Conditional Access Azure AD Azure Data and Analytic Services Active Directory Domain Services Active Directory Federation Services Power Automate Certificate management and renewals Export Control Notice This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees. Summit 7 Systems is an equal opportunity/affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening. J-18808-Ljbffr