Account Manager / Client Interface Lead – MSP Services - MA - 30B.ITMSP

Responsibilities:Act as liaison with client leadership and project stakeholdersManage reporting, deliverables, and SLA complianceEnsure smooth communication between technical team and clientTrack performance metrics and report on service qualityRequirements:Strong client relationship management experienceUnderstanding of IT managed services and public-sector requirementsAbility to coordinate remotely with occasional onsite meetings