Medical Front Desk Receptionist

Job Description Solano Dermatology Associates is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our busy and growing dermatology practice in Vallejo. We are looking for someone who thrives in a fast-paced medical environment, enjoys helping patients, and understands the importance of excellent customer service, teamwork, and efficiency. Our front desk team plays a critical role in creating a positive patient experience while supporting providers and maintaining smooth daily operations.ResponsibilitiesGreet and check in patients with professionalism and warmthAnswer incoming multi-line phone calls promptly and efficientlySchedule appointments and manage provider templatesVerify insurance information and collect patient paymentsMaintain accurate patient demographics and documentationRespond to patient questions and assist with office flowCoordinate communication between patients, providers, and staffManage front office tasks including scanning, filing, and referralsMaintain confidentiality and HIPAA compliance at all timesQualificationsPrevious medical front desk or customer service experience preferredStrong phone etiquette and communication skillsAbility to multitask in a high-volume environmentReliable, punctual, and detail-orientedPositive attitude with strong teamwork skillsComfortable using electronic medical records and computer systemsDermatology experience is a plus, but not requiredWhat we’re looking for in the ideal candidate is someone who:Stays calm and professional under pressureTakes initiative and works efficientlyUnderstands the importance of patient care and responsivenessIs dependable and willing to support team goalsCommunicates kindly and effectively with both patients and coworkersBenefits, eligible full-time employees may receive:Medical, dental, and vision benefitsPaid time off and paid holidays401(k)Employee discountsOpportunities for growth and advancementScheduleFull-timeMonday–FridayDay shiftPayCompetitive hourly pay based on experience, starting at $22-$24/hr.