Junior IT and General Operations Support

Job Description We are seeking a Junior IT Support to join our team! You will resolve computer-related issues for your clients.Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutionsBecome familiar with Digitech Systems Inc Electronic Document Management SoftwareQualifications:Previous Experience with Electronic Content Management capture and document management softwarePrevious experience in IT, customer service, or other related fieldsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanorCompany DescriptionECM Today has been providing Scanning / Image Processing and Electronic Content Management (ECM) Services throughout the US and Caribbean since 1997. We have Scanned and processed over 80 million pages. Our services include ECM solution analysis, design, installation, configuration, and implementation. We provide ongoing Business Process Outsourcing services utilizing Automation, AI, and System Integrations to companies large and small including image processing and upload to electronic workflows created and maintained by ECM Today.Company DescriptionECM Today has been providing Scanning / Image Processing and Electronic Content Management (ECM) Services throughout the US and Caribbean since 1997. We have Scanned and processed over 80 million pages. Our services include ECM solution analysis, design, installation, configuration, and implementation. We provide ongoing Business Process Outsourcing services utilizing Automation, AI, and System Integrations to companies large and small including image processing and upload to electronic workflows created and maintained by ECM Today.