Supervisor of Patient Advocate Services
Occupations:
First-Line Supervisors of Passenger AttendantsMedical and Health Services ManagersPatient RepresentativesFirst-Line Supervisors of Production and Operating WorkersSocial and Community Service ManagersIndustries:
Home Health Care ServicesGeneral Medical and Surgical HospitalsSpecialty (except Psychiatric and Substance Abuse) HospitalsOutpatient Care CentersNursing Care Facilities (Skilled Nursing Facilities)Patient Advocate SupervisorZeal Specialty Pharmacy is seeking a Patient Advocate Supervisor to lead a growing team supporting patients through the specialty medication journey.Why This Role Stands OutTrue leadership role (not just a title)Lead and develop a high-impact patient services teamBe part of a growing specialty pharmacy organizationDirect impact on patient access and experienceWhat You’ll DoLead and coach a team of 20+ Patient AdvocatesOversee phone queues for intake, benefits verification, and prior authorizationsImprove workflows and team performanceHandle escalations and ensure a high level of patient carePartner with pharmacy and operations teamsScheduling, training, ongoing support of team What We’re Looking ForExperience in specialty pharmacy or patient services a plus!Leadership of a call center in the medical field a mustStrong knowledge of benefits investigation & prior authsLeadership experience or readiness to step into a supervisor rolePatient experience a mustOrganized, patient-focused, and team-orientedIf you’re ready to grow in leadership and make a real impact, let’s connect. Immediate opportunity in thriving specialty pharmacy. On site, NOT REMOTE.Great benefits, competitive compensation and lots of room for growth!Please reach out for more info and immediate consideration.