Technical Program Manager

Position Summary: FormDr is looking for a delivery-focused Technical Program Manager to own how our engineering team ships. This is a hands-on role at the center of product development: you will run the sprint cadence, keep the roadmap honest, coordinate releases, and give leadership a clear, reliable read on what is shipping and when. Working alongside our Tech Lead, you own the process so engineers can focus on building. Delivery doesn't end at “shipped.” You will also own the handoff into market — making sure each release is understood internally and communicated cleanly to prospects and customers through Marketing, CS, and Sales. And as you establish predictable delivery, you will extend that same operating rigor to time-sensitive initiatives across the other departments — running intake, tracking dependencies, and keeping cross-functional work moving. This is a high-impact role for a systems-oriented operator who has personally run agile delivery for a software team and wants to build the execution backbone of a fast-growing healthcare technology platform. Position Responsibilities: Core — Engineering Delivery (primary focus) Delivery Ownership: Own the day-to-day delivery process for the engineering team — sprint planning, standups, and retrospectives — and hold the team accountable to commitments. Backlog & Roadmap: Partner with the Tech Lead and CEO to maintain a clean, prioritized backlog. Break strategic goals into actionable, sequenced work and keep the roadmap realistic against team capacity. Release Coordination: Coordinate releases end to end — tracking dependencies, surfacing risks early, cutting or resequencing scope when needed, and communicating slips clearly and ahead of time. Blocker Removal: Actively identify and clear blockers. Keep work flowing and escalate the right issues to the right people at the right time. Tool Ownership: Own the structure and hygiene of the team's project management platform (Jira / Confluence). Maintain consistent conventions for issue types, tagging, and status so the board is a single source of truth. Extended — Cross-Functional Coordination Feature Launch & Enablement: Own the go-to-market handoff after each release — coordinate timing so Marketing, CS, and Sales are ready to communicate new features when they land, run internal training on features still in development, and align on how each launch is messaged to prospects and customers. Initiative Coordination: Run intake and cadence for active initiatives across CS, Sales, Marketing, and Operations, keeping in-flight projects on track against agreed timelines and owners. Dependency Management: Coordinate timelines and hand-offs where cross-functional work touches engineering, so nothing stalls between teams. Reporting & Visibility: Maintain a trusted view of delivery health — on-time delivery, cycle time, throughput, and blockers — plus a concise weekly status update to leadership. Process, Retrospectives & Compliance: Set lightweight standards for how work is initiated, escalated, and reviewed; run post-mortems; and factor HIPAA/PHI constraints into planning and release timing. Qualifications: 4+ years in Technical Program Management, Delivery Management, or Scrum Master roles, having personally run agile delivery for a software engineering team (not adjacent to it). Enough technical fluency to earn engineers' trust — can follow a pull-request or architecture discussion, understand integration and migration risk, and push back on a vague estimate. Coding is not required. Hands-on ownership of a project management tool as a source of truth (Jira, Confluence, or Linear), including enforcing hygiene and conventions. Fluency in agile delivery, with the judgment to apply just enough process for the team's stage — not ceremony for its own sake. Excellent written and verbal communication; can translate between engineering detail and executive summary. Comfortable working directly with a founder/CEO and thriving in an ambiguous, fast-moving environment where you create the structure. Nice to Have Experience at a B2B SaaS company (bonus for healthcare / health-tech). Exposure to HIPAA-compliant development or handling of PHI. Experience coordinating work across non-engineering teams (CS, Sales, Marketing, Ops). Experience running feature launches or go-to-market enablement across product, marketing, and sales. Pay: $138,000.00 - $150,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Retirement plan Vision insurance Work Location: Remote