Engineer

Hours: 8:00am to 5:00pm Summary: Architect and provide expert-level support for the production Windows server environment. Maintain proactive performance monitoring utilizing specific monitoring tools. Engage in day-to-day support activities, administration, and projects associated with Windows infrastructure/applications. Responsibilities: Support a trading environment consisting of Windows 2016/2019/2022 servers. Proactively monitor virtual environment for capacity, stress, risk, and workload, and take necessary remediation steps. Build and support Microsoft Failover clusters and work with stretch clusters. Maintain the Windows environment in the Americas Region for all business lines. Interface with vendors and internal global teams to ensure the environment conforms to current standards. Manage business continuance in relation to disaster recovery. Maintain system high reliability, availability, and resiliency levels. Provide 1st, 2nd, and 3rd level support for the production environments. Proactive system performance monitoring and capacity management. Perform system upgrades and mandatory security/OS patching. Liaise with application support teams to gather requirements, design, and deploy standard systems. Project implementation for all business lines. Provide 24/7 on-call support based on rotation within the team. Perform thorough morning checks on all critical applications using existing tools or scripts. Strictly abide by company policy and procedures pertaining to change and incident management. Ensure all systems are deployed consistent with group standards and best practices. Incident and problem management: take ownership and work with the team to resolve production-related issues. Follow group standard security practices within the environment. Requirements: 10 plus years of experience preferred. Expert knowledge of Windows OS (2022/2019/2016/2012) and Windows Enterprise components and technologies. Strong knowledge of Active Directory and Microsoft cluster technologies. Good knowledge of VMWare vSphere and associated products. Hyper-v knowledge is a plus. Strong knowledge of performance management and capacity planning. Strong knowledge of SAN/EMC storage including different SRDF types. Experience installing Windows W2K16 and above on industry-standard hardware. Knowledge and experience of IIS, .NET, and F5 are a big plus. Working knowledge of Dynatrace monitoring is a plus. Good working knowledge of networking functions, subnetting, and routing. Knowledge of relational databases such as Sybase, Oracle, and SQL along with MQ Series. Good communication and interpersonal skills. Project management and documentation skills. Service-oriented, positive, committed, and enthusiastic team player. Will be required to work weekends and on an on-call rotation 24/7. Proficient in English.