Remote Client Specialist

*Role Overview* This remote opportunity involves connecting with individuals and families who have already requested information. You will manage a consistent volume of warm leads, answer questions, explain available options, and help customers move through the enrollment process. Success in this role requires strong communication skills, attention to detail, and the ability to stay organized while handling a high number of conversations each day. *What You'll Do* * Connect with individuals and families who have requested information * Manage a steady volume of warm leads and scheduled follow-ups * Understand each customer's needs and clearly explain their available options * Answer questions professionally while providing a helpful customer experience * Assist customers with completing the enrollment process and confirming their selections * Maintain accurate call notes and update customer information in the CRM * Schedule and complete follow-up conversations as needed * Stay organized and productive while managing a high daily call volume *What We're Looking For* * Comfortable handling a high volume of phone conversations each day * Strong verbal communication skills with the ability to explain information clearly * Organized and detail-oriented, with consistent follow-up habits * Able to work independently and maintain productivity in a remote environment * Reliable phone and internet service with a suitable home workspace * Quick learner who can confidently apply new training and processes * Self-motivated, dependable, and able to maintain focus in a fast-paced environment *What We Offer* * Comprehensive training designed to prepare you for the role quickly * A consistent flow of warm leads—no cold calling required * Fully remote work from your home office * Performance-based compensation with earning potential tied to results * Ongoing coaching, support, and guidance from experienced team members * Clear opportunities for professional growth and advancement based on performance Pay: $66,000.00 - $85,000.00 per year Benefits: * Flexible schedule Work Location: Remote