Operator I

Location: Rochester, NY   The Operator I is responsible for executing core medical device reprocessing, kitting, inspection, assembly, and kit correction activities to support daily warehouse and production operations. This role plays a critical part in ensuring devices are cleaned, tested, configured, and prepared in accordance with quality and regulatory requirements. This is a hands-on, detail-oriented role focused on consistent execution of standardized processes in a fast-paced, regulated environment. Success in this role requires strong attention to detail, the ability to follow structured instructions, and a commitment to quality and accuracy.The Operator I will work closely with team leads, quality, and operations partners to ensure devices meet all functional and compliance requirements prior to shipment. What You’ll Do Reprocesses devices, including cleaning, disinfecting, visual inspection, and functional testing to ensure quality and usability standards are metPerform basic electronic repair tasks independently, including triage, testing, troubleshooting, and completing system updatesIdentify, document, and report nonconforming materials, devices, and accessories in accordance with established quality proceduresAssemble and configure devices based on customer-specific kits and requirementsFollow software prompts and detailed work instructions to accurately install and configure operating systemsVerify order completeness by ensuring all required components are included using checklists and standard processesMaintain adherence to standard operating procedures (SOPs), work instructions, and safety guidelinesSafely and effectively handle medical devices, disinfectants, and reprocessing chemicals in compliance with proceduresSupport operational efficiency by completing tasks accurately and within expected time framesRecord all work accurately within company systems (e.g. inventory or quality systems) to maintain device and component traceabilityEnsure full traceability of devices and components, including serial and lot tracking where requiredEscalate any quality, safety, or process issues to team leads or quality personnel immediatelyMaintain a clean, organized, and compliant work environmentThis role will require wearing applicable PPE, such as nitrile gloves, masks, etc. during certain tasks or in certain areasThis role will require significant physical responsibilities, including but not limited to: standing and sitting for extended periods, efficiently moving throughout different areas of the warehouse, repetitive fine motors tasks, lifting up to 45lbs, and visually inspecting equipment What You’ll Bring High school diploma or equivalentBasic technical aptitude and comfort working with electronic devicesAbility to read and follow detailed instructions and standardized procedureStrong attention to detail, commitment to quality, organizational and time management skillAbility to maintain organization, cleanliness, and workflow efficiency in a fast-paced environmentComfortable wearing PPE, such as nitrile gloves for extended periodsSufficient mobility to meet all physical responsibilities of the role (see above) Nice to Have Experience in warehouse, manufacturing, or device reprocessing environments Experience in warehouse, manufacturing, or device reprocessing environments Experience performing basic troubleshooting or electronic repair Familiarity with regulated environments (e.g., medical device, healthcare, or similar) Experience working with checklists, SOPs, or quality-controlled processes