Marina Attendant (55071)

Pay Rate: $16.00 an hourSUMMARY: To assist Marina and RV Park guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.ESSENTIAL DUTIES AND RESPONSIBILITIESAnswer phones and assist guests with Marina and RV Park reservations, registration and directing to slips / parking spotsClean and maintain docks, restrooms and Marina and RV Park groundsAssist in the preparation for Marina functionsProcess sales, collect fees, process credit card transactions and provide receiptsMonitor and communicate with guests on marine band radioPerform sewage pump-outs and fuelingAssist guests with connections to electric, water and sewerRefer guest comments/complaints to supervisorKNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIESKnowledge and Certification Required:Proven excellent guest service6 months cash handling experiencePreferred:Marina and / or RV Park experienceSkills Required:Accurate and detail-orientedMust be able swimExcellent verbal and interpersonal communication skillsPreferred:Strong mechanical aptitudeAbilities Required:Ability to work fast and efficientlyAbility to follow established dress code policies and practice good personal hygieneAbility to interact with guests, coworkers and management in a professional and courteous mannerAbility to troubleshoot, maintain and repair specialized equipmentAbility to speak in a clear, concise and pleasant voiceRESTRICTIONS Must be 18 years of age or older to serve alcoholREQUIRED TRAININGTreasure Island guest service trainingBloodborne Pathogens trainingTIPS training and certificationMarina safety orientationAny position-related training as determined by department managerPHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hoursMust be willing to work in different temperature environment (hot or cold)Must have a good sense of balance, and be able to bend and kneelMust be able to reach and twist routinelyMust be able to push, pull and grasp objects routinelyMust have the ability to independently lift 25+ pounds routinelyMust be able to perform repetitive hand and wrist motionsMust have good eye hand coordinationMust be able to operate foot pedalsWORKING ENVIRONMENTWork is performed in the Marina / RV Park areas (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which flashing lights, frequent loud noises and cigarette smokeRequired to work in extreme weather such as wet, damp and high windMust be able to work in cramped, tight quartersMust be willing to work a flexible schedule including all shifts, weekends and holidaysOccasionally overtime may be requiredOccasionally must deal with angry or hostile individualsHigh volume direct public contact