Key Account Manager

Company DescriptionModern Sprout is a Chicago-based design shop and manufacturer leading the grow-your-own movement with innovative indoor and outdoor garden-focused lifestyle goods. Our mission is to make gardening easy and accessible for everyone by combining sustainability with elevated design.Our products can be found at national retailers including Target, World Market, and Whole Foods Market, as well as thousands of independent retailers across the country. We sit at the intersection of garden, gifting, and lifestyle, creating products that feel as good as they look.Role DescriptionModern Sprout is seeking a driven, entrepreneurial, and relationship-oriented Key Account Manager to oversee and grow a portfolio of strategic retail, ecommerce, and emerging business accounts. This role will play a critical part in expanding existing partnerships, identifying new business opportunities, and helping shape the future growth of the brand across multiple channels.This is a high-visibility role with meaningful opportunity for career growth. The right candidate will have the ability to evolve into a broader National Account Manager or senior sales leadership position over time as they demonstrate ownership, strategic thinking, and business impact.We are intentionally open-minded about background and experience level. This role could be a strong fit for:A hungry, ambitious professional looking to accelerate their growth within sales and account managementOr a seasoned account manager who knows how to manage relationships and drive business, but is looking for a more entrepreneurial environment with greater ownership, autonomy, and upsideWe are looking for someone with an “owner mentality” self-sustaining, proactive, resourceful, and energized by building business. Someone who naturally looks for opportunities, follows through without being asked twice, and thrives in a fast-moving environment where they can truly make an impact.The ideal candidate is equally comfortable managing existing relationships, developing new business, solving problems creatively, and helping grow accounts from the ground up. This role is less about rigid corporate structure and more about someone who wants to build something.Qualifications3-7+ years of experience in account management, sales, partnerships, business development, or related customer-facing rolesStrong business acumen with the ability to think both strategically and executionallyExceptional communication and relationship-building skillsHighly organized with strong attention to detail and follow-throughSelf-motivated, proactive, and capable of independently managing priorities and moving projects forwardEntrepreneurial mindset with a strong sense of ownership and accountabilityComfortable navigating ambiguity and wearing multiple hats within a fast-growing businessCoachable, curious, hungry, and eager to grow professionallyExperience managing retail, ecommerce, CPG, lifestyle, home, gift, or consumer product accounts is a plus, but not requiredPassion for design-forward brands, product storytelling, and building customer relationships is always welcomedKey Responsibilities Manage and grow a portfolio of strategic retail, corporate gift, ecommerce and new business accountsBuild strong customer relationships while driving profitable sales growth and long-term partnershipsIdentify opportunities for expansion across assortments, seasonal programs, merchandising, and new channelsProspect and develop new business opportunities, dormant accounts, and strategic partnershipsOwn day-to-day account communication, forecasting, reporting, and execution from pitch through shipmentDevelop thoughtful sell-in strategies, presentations, and account growth plans tailored to customer needsPartner cross-functionally with operations, marketing, product development, and leadership teams to ensure strong execution and customer experienceMonitor sales performance, customer feedback, and market trends to proactively identify opportunities and risksMaintain accurate account data, customer forms, item setup information, and PO trackingRepresent Modern Sprout at customer meetings, tradeshows, and industry events as neededWhy Modern SproutSignificant opportunity for long-term growth into broader national account management and leadership responsibilitiesAbility to own and help shape meaningful areas of the businessExposure to national retail, ecommerce, specialty, and emerging growth channelsEntrepreneurial, collaborative culture where strong ideas and initiative are valuedOpportunity to work closely with leadership and have a visible impact on company growthJoin a genuinely collaborative team that is smart, hardworking, supportive, and kind - a group of people who care deeply about the business, enjoy working together, and value building a positive, high-energy culture!To apply- please email resume and intro about yourself and why you are a fit for this role to . Chicago based candidates preferred - remote considered for the right fit.