Digital Designer

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.Job SummaryPumpkin is seeking a Digital Designer to help bring our brand, products, and services to life across digital touchpoints – from websites and landing pages to email, social, blogs, and campaigns designed for pet parents and the veterinary community. This role is about translating thoughtful ideas into clear, compelling design that earns attention, drives growth, and shines a light on the joys and challenges of modern pet parenthood. You’ll be part of an award-winning creative team pushing the category forward, collaborating with marketing, experience, and product partners to deliver high-impact content and digital experiences across pet health, wellness, and insurance. Grow your craft while helping shape a brand on a mission to create a better world for pets and their people.Job Location: Hybrid – New York, NY, with a minimum requirement of 2-3 days in the New York City office.Main ResponsibilitiesDevelop strategic, intuitive design concepts and translate them into impactful digital executions that are on brief, on brand, and aligned to marketing goals.Design, build, and optimize websites and landing pages using platforms like Wix to create informative, engaging experiences that drive action.Design and produce digital assets and content across web, email, paid media, social, and campaigns that cut through clutter, clearly communicate our value, and resonate with pet parents and veterinary partners.Design, test, and iterate on assets through A/B testing across landing pages, emails, blogs, and other digital touchpoints.Use simple animations, GIFs, and interaction cues to enhance clarity, engagement, and usability in digital experiences.Partner with the creative director, copywriters, senior designers, and stakeholders across marketing, experience, and product teams to deliver cohesive, high-performing design solutions across channels.Apply and support the evolution of Pumpkin’s visual identity through scalable, reusable digital assets and components.Incorporate usability, accessibility, responsiveness, and SEO considerations into designs for inclusive, effective content and experiences.Stay current on design trends, digital marketing best practices, and new tools – including AI design tools – applying learnings to improve team output.Basic QualificationsBA or BFA in art/design, communications design, or a related field3+ years of professional experience in digital or web design, with demonstrated ownership of marketing-focused creative workA portfolio showcasing digital-first design across web, email, social, and other relevant marketing channels, with examples of motion where applicableProficiency in Figma and Adobe Creative Suite (including Photoshop and Illustrator)Experience designing and building within web and email platforms like Wix and IterableExperience using motion and animation tools such as After Effects, Animate, or similar to create simple animations and GIFsWorking knowledge of HTML, CSS, and JavaScript, with the ability to build, edit, and troubleshoot web and email experiencesUnderstanding of UX/UI fundamentals, accessibility standards (WCAG), SEO-aware design principles, and experimentation best practicesAbility to manage multiple projects, meet deadlines, stay organized, and collaborate effectively in a fast-paced environmentA passion for pets and improving the lives of animals and the people who care for themPreferred QualificationsExperience with video editingExperience with print, collateral, and/or direct mailFamiliarity with analytics or experimentation tools used to support testing and optimizationAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:Comprehensive full medical, dental and vision InsuranceBasic Life Insurance at no cost to the employeeCompany paid short-term and long-term disability12 weeks of 100% paid Parental LeaveHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Retirement savings planPersonal Paid Time OffPaid holidays and company-wide Wellness Day offPaid time off to volunteer at nonprofit organizationsPet friendly office environmentCommuter BenefitsGroup Pet InsuranceOn the job training and skills developmentEmployee Assistance Program (EAP)