Operations Associate

About UsBrisk Teaching is the leading AI platform for K-12 educators, empowering teachers to deliver personalized, curriculum-aligned instruction at scale. Our Classroom Intelligence tools connect teachers, students, and curriculum—making meaningful learning happen in classrooms every day. We believe the best technology is cutting-edge, respects teachers’ time, integrates into real classrooms, and helps educators focus on what matters most.Since launching, Brisk has experienced rapid growth. Over 2 million teachers use our platform, and we partner with districts and schools nationwide to transform how educators teach and how students learn.We're backed by leading venture and edtech investors including Bessemer Venture Partners (Shopify, LinkedIn, Anthropic, Perplexity) and Owl Ventures (Newsela, Quizlet, MasterClass), with a team spanning top AI companies and real classroom experience.We're a fast-moving, collaborative team driven by a shared commitment to educator impact and product excellence. Our values—urgency, ownership, and focus—shape how we build and who we are.The OpportunityWe run a lean operations team that covers finance, people, legal, IT, and business operations for the entire company. This role is the operational backbone: the person who makes sure employees have a great experience from their first day to their last, that recruiting runs smoothly, that invoices go out and bills get paid, and that the dozens of operational details that keep a company running actually get handled well.You'll own employee experience programming, people operations execution, recruiting coordination, internal operations, and day-to-day finance ops. The work is broad, the pace is fast, and no two weeks look the same. You'll report to the Head of Operations and work closely with our People and Talent Partner and Senior Business Operations Manager.This is a role for someone who genuinely enjoys operational work — who gets satisfaction from a perfectly run onboarding, a clean Ramp reconciliation, and an All Hands that goes off without a hitch. We use AI aggressively to stay lean, so you should be comfortable building workflows and automating the repetitive stuff rather than just grinding through it.You WillEmployee experiencePlan and execute company events including full-team retreats, department kickoffs, holiday parties, and Bay Area team gatherings.Run the monthly All Hands — content coordination, slide prep, dry runs, and day-of logistics.Operationalize company values and milestones through programming that keeps the team connected as we grow.Coordinate school site visits and other in-person experiences that connect the team to our mission.People operationsOwn the employee onboarding program end-to-end — from offer acceptance through the first 90 days.Handle HR administration in TriNet, including payroll audits, leave administration, and compliance forms.Execute DEIB programming with support from the Head of Operations.Manage I-9 audits, labor compliance, and state-specific requirements.Coordinate IT onboarding and offboarding with our managed IT provider, including laptop provisioning, account setup, and access revocation.Recruiting coordinationOwn Ashby (our ATS) — keep the system clean, accurate, and useful for the hiring team.Manage interview scheduling, candidate logistics, and communication throughout the pipeline.Ensure every candidate has a great experience interacting with Brisk, regardless of outcome.Finance operationsProcess accounts receivable — invoicing, revenue reconciliation, and collections.Handle accounts payable and vendor payments.Administer Ramp, including expense review, policy compliance, and user management.Coordinate with our bookkeeper on monthly close preparation.Support contract renewals and procurement coordination.Internal operationsManage our San Francisco and New York City offices and our coworking space.Maintain internal knowledge bases and Slack workspace organization.Support internal communications — weekly updates, announcements, and information flow.Take on ad hoc operational projects as they come up.You Have2–4 years of experience in operations, people operations, office management, or a generalist role at a startup — ideally somewhere you wore a lot of hats and figured things out as you went.Strong organizational skills and the ability to manage multiple workstreams simultaneously without dropping balls. You're the person who naturally builds checklists, tracks deadlines, and follows up before anyone has to ask.Clear, professional communication skills — you interact with everyone from new hires to executives to external partners, and you adjust your approach accordingly.A genuine interest in employee experience and making people feel supported, welcomed, and connected at work.Comfort with tools and systems — you pick up new software quickly, keep data clean, and look for ways to make processes more efficient.A bias toward action and ownership. When you see something that needs doing, you do it. You don't need someone to assign you the work.Comfort using AI tools to automate repetitive work and build better processes. You reach for Claude or build a workflow before defaulting to manual effort.Discretion and professionalism in handling confidential employee and financial data.BonusExperience at an early-stage or high-growth startup (50–150 employees).Experience with any of the following: HRIS administration, ATS management, expense platform administration, or event planning at scale.Background in edtech or education.Experience building onboarding programs or employee experience initiatives from scratch.Equal Employment Opportunity & DiversityAt Brisk, we believe that diverse perspectives make better teams and stronger products. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, disability, or any other legally protected status.