Site Reliability Engineer

We areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.Overview:We are seeking a skilled Site Reliability Engineer (SRE) / System Engineer to support Skan AI’s enterprise deployments. This role focuses on ensuring reliable, secure, and scalable infrastructure for AI-driven systems, combining deployment expertise with proactive monitoring and incident management.Additional Information*The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Concord, CA is $100k-$110k/year & benefits (see below).Responsibilities:Deployment Planning & Coordination: Lead end-to-end customer Gatewaydeployments - from strategic planning and infrastructure readiness validation toinstallation and activation.Infrastructure Validation: Confirm customer environments meet requirements fornetworking (TCP/IP, firewall, DNS), storage and computing before deployment.Connectivity Testing & Assurance: Conduct thorough end-to-end connectivity testingacross Skan stack components (VA, Portal, Gateway).Technical Transition Management: Facilitate smooth transitions from development toProduction, liaising with stakeholders to set and meet enterprise technical standards.Documentation & Standards: Produce and maintain comprehensive documentation -architecture diagrams, network configurations, troubleshooting guides, anddeployment workflows.System Monitoring & Health Maintenance: Set up and utilize monitoring and loggingtools to proactively identify and resolve performance or stability issues.Requirements:Experience in Systems or Infrastructure Engineering with a strong track record in largescaledeployment projects.Hands-on experience with OpenShift/Kubernetes, preferably in on-premenvironments. Experience with containerization (Docker, Kubernetes).Demonstrated understanding of OpenShift Container Platform (OCP) architecture inlarge Enterprise Environment.Knowledgeable with various assets in OCP environment such asPods, Deployments, StatefulSets, Services, Routes, Namespaces / ProjectsConfigMaps, SecretsPersistent Volumes / Persistent Volume ClaimsResource requests/limitsNode, cluster, and container troubleshootingStrong experience in doing RCA forPod crashesRestart loopsContainerized Databases instances such as Postgres, Star RocksNetworking & Security: Solid knowledge of networking (TCP/IP, DNS, DHCP), firewallconfigurations, and security best practices.Monitoring Tools: Familiarity with system monitoring, logging, and incident remediationframeworks.Core Competencies: Strong project coordination, proactive problem-solving, andcross-functional communication skills essential.Experience working with PostgreSQLStrong scripting/automation abilities in Python, or similar.Preferred, but not required:Familiarity with Flink, and Star Rocks for data layer integration.Knowledge of Citrix-based architecture.Tech Stack Alignment:OpenShift, Kubernetes, Docker, GCP, Grafana, Splunk logs, Redis, PostgreSQL, StarRocks, S3, Auth0, Superset.We offer:A highly competitive compensation and benefits package.A multinational organization with 60 offices in 20 countries and the possibility to work abroad.10 days of paid annual leave (plus sick leave and national holidays).Maternity & paternity leave plans.A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).Retirement savings plans.A higher education certification policy.Commuter benefits (varies by region).Extensive training opportunities, focused on skills, substantive knowledge, and personal development.On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.A flat and approachable organization.A truly diverse, fun-loving, and global work culture.SYNECHRON’S DIVERSITY & INCLUSION STATEMENTDiversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.