Store Customer Support

DescriptionJob Title: Support Associate Sales Leadership Fast-Track Location: Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor, Then Lead It Are you looking for a path into high-ticket professional sales? Most retail support roles are just about moving boxes. This role is different. At Lamps Plus, we use our Support Associate position as a leadership pipeline. We are looking for a motivated individual to master our operations, learn the technical side of the lighting industry, and transition into a Commissioned Sales Leader role where your income is determined by your performance, not just the clock. The Career Path Phase 1 (Operational Mastery): You will start by learning the product from the inside out. You'll handle inventory, assemble high-end fixtures, and ensure the showroom reflects our premier brand standards. Phase 2 (Skill Development): As you master the logistics, you will begin shadowing our top Sales Leaders to learn lighting design, client management, and professional closing techniques. The Goal (Promotion): Our objective is to move you from an hourly Support Associate to a Commissioned Sales Leader, where you will manage your own book of business and earn significant performance-based incentives. Key Responsibilities To succeed, you must execute with Clarity, Consistency, and Timeliness: Inventory Control: Receive and process high-end merchandise with 100% accuracy. Technical Setup: Assemble and display luxury lighting fixtures, learning the specs and technology behind every piece. Showroom Excellence: Maintain a pristine, professional environment and provide "White Glove" carry-out service for our clients. Team Collaboration: Act as the backbone of the sales floor, ensuring our Sales Leaders have the product and support they need to win. Who You Are Career-Oriented: You aren't looking for a "job"; you are looking for a professional trade you can master. Detail-Focused: You catch the small errors that others miss. You take pride in an organized, efficient workspace. Driven: You are motivated by the prospect of moving into a commissioned role where your effort directly impacts your paycheck. Capable: You are comfortable using ladders and can safely lift and move up to 25-50 lbs. Why Lamps Plus? We offer a structured environment where excellence is recognized and promoted. If you have the drive to move from support to sales, we have the training to get you there.