Alumni Manager

About Ascend Ascend is Brooklyn’s premier K–12 public charter network, committed to graduating high-achieving students who have access to boundless choice in their futures—not only through college acceptance, but through meaningful preparation for career readiness and thriving adult lives.Across our schools, we pair rigorous academics with strong systems, supportive adult culture, and a deep belief in students’ brilliance and potential. Our work is grounded in the understanding that preparing students for long-term success requires excellence in instruction, intentional culture-building, and disciplined execution at every level of the organization.At Ascend, adults are held to high standards because our students deserve nothing less. How we teach, lead, collaborate, and make decisions every day directly shapes the opportunities our students will have tomorrow.Join us in shaping learning environments where curiosity is nurtured, excellence is the norm, and every student is prepared for a lifetime of boundless choice.About the RoleThe Alumni Manager owns the strategy and execution of Brooklyn Ascend High School alumni persistence and completion outcomes. This role ensures that graduates not only matriculate to postsecondary pathways but also persist and complete them. The Alumni Manager operates as a data-driven program leader, building systems, partnerships, and interventions that drive measurable alumni success.Core ResponsibilitiesAlumni Outcomes and Persistence ManagementOwn alumni persistence and completion outcomes, including year-to-year retention, GPA benchmarks, and credit accumulationAnalyze alumni data to identify trends, risks, and gaps; translate insights into targeted action plansProvide regular, action-oriented updates to Pathways leadership on alumni progress and key leversCaseload Management and AdvisingManage a caseload of alumni with differentiated support based on level of needConduct consistent outreach and interventions to ensure accountability and progressMaintain strong relationships with alumni through structured and strategic communicationPostsecondary Navigation and SupportAdvise alumni on course selection, major decisions, academic standing, and long-term planningSupport financial aid processes, including renewals, appeals, and scholarship opportunitiesGuide alumni through transfer processes when appropriateConnect alumni to campus resources and ensure utilization of support systemsSystems and Data ManagementMaintain accurate and up-to-date alumni data systems, including enrollment status, GPA, and persistence indicatorsTrack all outreach, interventions, and outcomes to ensure visibility and accountabilityBuild systems that enable efficient monitoring of alumni progress and program effectivenessPartnerships and External EngagementBuild and maintain relationships with college staff, including advisors, financial aid officers, and support program personnelAdvocate for alumni by leveraging institutional partnershipsIdentify and share external opportunities, including internships, summer programs, and career pathwaysProgramming and Alumni EngagementPlan and execute alumni programming such as Alumni Days, workshops, and communications campaignsDevelop systems to maintain strong alumni engagement and connection to the schoolUse programming strategically to address common barriers to persistenceEnsure consistent and high-quality communication with alumni and familiesQualificationsBachelor’s degree requiredMaster’s degree in education, counseling, or a related field preferred3–5 years of experience in college counseling, alumni support, or postsecondary advisingDemonstrated success supporting students through college persistence and completionStrong data management and analysis skillsSkills and TraitsDemonstrates an entrepreneurial mindset by taking full ownership of alumni outcomes, building systems from the ground up, and proactively identifying and solving gaps with urgency and resourcefulnessResults-driven with a strong sense of ownership over outcomesStrong relationship builder with the ability to engage and influence alumni and stakeholdersHighly organized with the ability to manage multiple priorities and systemsProactive problem-solver who uses data to inform decisionsStrong communication skills across students, families, and external partnersCompensationThe salary for this position begins at $70,000. Salaries are determined using an equitable compensation scale that accounts for years of experience and levels of attained education. Location & Work ArrangementBrooklyn, NYThis is a full-time, in-person role requiring daily presence on campus and participation in school-wide programming and faculty collaboration.This is a full-time, exempt position that offers a comprehensive benefits package including:Medical, dental, and vision insurance403(b) retirement plan with employer matchingGenerous paid time off and additional employee benefits